TANAKA Precious Metals Code of Conduct and TANAKA Precious Metals Standards of Conduct
In order to fulfill its corporate social responsibilities and contributes to a sustainable society in its daily business activities, every officer and employee of the TANAKA Precious Metals* conducts their business in accordance with the TANAKA Precious Metals Code of Conduct and Standards of Conduct across the entire range of business activities.
Group companies always comply with laws and ordinances and respect internationally recognized standards. They also develop appropriate management systems for managing compliance with the following Standards.
TANAKA Precious Metals also encourages its procurement business partners to adopt their own standards of conduct based on these Standards, and to help contribute to a sustainable society.
- *Consists of five core companies (TANAKA Holdings Co., Ltd., TANAKA Kikinzoku Kogyo K.K., TANAKA Denshi Kogyo K.K., EEJA Ltd. and TANAKA Kikinzoku Jewelry K.K.), their subsidiaries, and affiliated companies substantially managed by the core companies
TANAKA Precious Metals Code of Conduct
Organizational governance
Promote sound business practices with transparency and accountability.
Human rights
Eliminate all forms of discrimination, whether on the basis of race, nationality, sex, age, social status, position or responsibilities, etc.
Work practices
Endeavor to do the best work and prioritize safety in a free and open-minded corporate culture.
Environment
Promote environmental protection and contribute to the future of this beautiful planet.
Fair business practices
Promote sound business activities in the spirit of legal compliance.
Consumer issues
Respond to the trust and expectations of customers, and generate excitement for them.
Community participation and community development
Aim for a well-balanced and prosperous society, and contribute to the revitalization of local communities.
TANAKA Precious Metals Standards of Conduct
Human rights
- 1)Do not behave in any way that discriminates on the basis of nationality, race, ethnicity, skin color, sex, age, religion, beliefs, sexual orientation, gender identity, expression, social status, ancestry, property, existence of physical or mental disabilities or political views.
- 2)Do not use any child labor or forced labor.
- 3)Provide an appropriate work environment for young workers.
- 4)Appropriately manage working hours and payment of wages.
- 5)Do not mistreat or unjustly coerce someone using your position in work or in sales (i.e., power harassment) through harassment, disdain or words.
- 6)Do not engage in any speech or conduct related to sex in opposition to the feelings of those around you or the person you are speaking with (i.e., sexual harassment).
- 7)Do not slander or denigrate any company or individual.
Work practices
- 1)Prioritize respect for human life, and comply with laws and ordinances related to occupational safety and health.
- 2)Understand the importance of systematic and continuous activities related to health and safety, and actively take part in driving these activities.
- 3)Understand the dangers and mental and physical hazards related to your own work, prepare for emergencies and implement training, and strive to take measures for disaster and accident prevention.
- 4)Respect the right of employees to participate in collective bargaining and rallies.
- 5)Provide appropriate employee benefits.
Environment
- 1)Comply with environmental regulations, regional agreements and in-house rules.
- 2)Promote the thorough control and reduction of chemical substances that may have a harmful impact on the environment.
- 3)Promote the conservation of energy and resources, and the reduction of CO2 emissions and waste materials.
- 4)Promote appropriate management of water resources.
- 5)Actively work to recycle precious metals.
Fair business practices
- 1)Comply with laws and ordinances to maintain anti-monopoly laws and other fair competition rules, and compete fairly and freely.
- 2)For gifts of money and goods, business entertainment, donations and political contributions, behave appropriately and comply with laws, ordinances and in-house rules.
- 3)Do not commit bribery, corruption, extortion or embezzlement.
- 4)For the import and export of goods and technologies, comply with international treaties, laws, ordinances and in-house rules and follow the appropriate and necessary procedures.
- 5)Do not use a dominant position to engage in such behavior as unilaterally changing the terms of business or forcing a purchase.
- 6)Respect intellectual property rights and do not infringe on them.
- 7)Have absolutely no dealings with anyone with connections to antisocial groups or armed groups.
- 8)Contribute to establishing a relationship of mutual cooperation and trust with other businesses.
- 9)Along with following company rules regarding trade secrets, and controlling and protecting them, do not leak or disclose trade secrets to others or use without permission.
- 10)Do not behave in any way that is problematic in terms of business ethics, or act or conduct yourself individually in opposition to the profits of the company.
- 11)Appropriately control company assets (information, products, merchandise, equipment, machinery, consumables, intellectual property, tangible and intangible assets such as the brand) and do not use these assets illegally or unfairly.
- 12)Do not conduct insider trading based on nonpublic information acquired through the course of business.
- 13)Implement a whistleblowing system to help prevent compliance violations and protect whistleblowers against disadvantage.
Consumer issues
- 1)Comply with all laws and ordinances applicable to products, merchandise and services.
- 2)Do not violate laws and ordinances such as competition laws or those related to labeling.
- 3)Protect the personal information obtained from customers, business partners, employees and others.
- 4)In advertisements and other publicity, create labeling based on a substantial and objective foundation; do not engage in false or misleading advertising.
- 5)Ensure product safety and product quality.
- 6)Provide information related to the correct methods of use, cautions in use and application, and information related to such features as the functions and strengths of products, merchandise and services.
- 7)Along with disclosing business information and increasing the transparency of management, achieve accountability for the company.
- 8)Undertake honest sales and service activities.
- 9)Do not make sales with excessive premiums or use deceptive sales methods.
- 10)In the event that a quality problem that can harm the company's reputation arises, respond appropriately.
- 11)For enquiries and complaints from the customer, follow in-house rules and guidelines to deal with the situation, give appropriate feedback and prevent recurrence of the problem.
- 12)Actively work to reduce material use to a minimum, make use of reclaimed materials and develop products, merchandise and services that save energy.
Community participation and community development
Provide support for activities contributing to society through such work as academic research, education, environmental protection, cultural and artistic activities, and local community service, and work to foster harmony and co-exist with local communities.
Revised: April 1, 2024