CSR(Corporate Social Responsibility):Continuous Development of Trust

CSR Management

Approach to CSR

We aim to perform activities to fulfill corporate social responsibility (CSR) not as something isolated from daily operations but as part of our business activities. In addition, the basic approach to all stakeholders mentioned in the Mission Statement has underpinned our CSR activities consistently since our early days. For example, we have continued the recycling of bullion (see P12-13) as part of our daily activities since our founding, which is symbolized by the slogan "Any bullion is Money," and it is a typical initiative to reduce environmental impact. We continuously promote activities to incorporate CSR into our daily business operations through community involvement, which is represented by social contribution activities (see P14-15), as well as activities to conserve biodiversity in the environment (see P13) and other initiatives.

Mission Statement

Having spent more than 130 years in business since its foundation, we set our basic approach to all corporate activities, including those for corporate social responsibility (CSR), in addition to the improvement of quality, productivity and technology, in the Mission Statement.

Corporate Philosophy and Code of Conduct

The Corporate Philosophy states that we will lead the precious metals industry, implement various business continuity activities including the conservation of the global environment and work for the creation of a prosperous society based on the basic approach mentioned in the Mission Statement. For the realization of the Corporate Philosophy, we specify five basic stances on actions that should be considered in daily activities as Code of Conduct, along with the Mission Statement.

Code of Conduct and Standards of Conduct

We describe the principles of corporate activities to fulfill social responsibility and contribute to the creation of a sustainable society in our daily activities in the Code of Conduct and the Standards of Conduct. They have been set in accordance with the seven core subjects of ISO 26000 and based on respect for internationally recognized standards in addition to compliance with domestic laws. We have also established a proper management system to control compliance with the Standards of Conduct.

Tanaka Kikinzoku Group Code of Conduct
Organizational governance
Promote sound business practices with transparency and accountability.
Human rights
Eliminate all forms of discrimination, whether on the basis of race, nationality, sex, age, social status, position or responsibilities, etc.
Work practices
Endeavor to do the best work and prioritize safety in a free and open-minded corporate culture.
Promote environmental protection and contribute to the future of this beautiful planet.
Fair business practices
Promote sound business activities in the spirit of legal compliance.
Consumer issues
Respond to the trust and expectations of customers, and generate excitement for them.
Community participation and community development
Aim for a well-balanced and prosperous society, and contribute to the revitalization of local communities.
Tanaka Kikinzoku Group Standards of Conduct
Human rights
  • 1)Do not behave in any way that discriminates on the basis of nationality, race, ethnicity, skin color, sex, age, religion, beliefs, social status, ancestry, property, existence of physical or mental disabilities or political views.
  • 2)Do not use any child labor or forced labor.
  • 3)Provide an appropriate work environment for young workers.
  • 4)Appropriately manage working hours and payment of wages.
  • 5)Do not mistreat or unjustly coerce someone using your position in work or in sales (i.e., power harassment) through harassment, disdain or words.
  • 6)Do not engage in any speech or conduct related to sex in opposition to the feelings of those around you or the person you are speaking with (i.e., sexual harassment).
  • 7)Do not slander or denigrate any company or individual.
Work practices
  • 1)Prioritize respect for human life, and comply with laws and ordinances related to occupational safety and health.
  • 2)Understand the importance of systematic and continuous activities related to health and safety, and actively take part in driving these activities.
  • 3)Understand the dangers and mental and physical hazards related to your own work, prepare for emergencies and implement training, and strive to take measures for disaster and accident prevention.
  • 4)Respect the right of employees to participate in collective bargaining and rallies.
  • 5)Provide appropriate employee benefits.
  • 1)Comply with environmental regulations, regional agreements and in-house rules.
  • 2)Promote the thorough control and reduction of chemical substances that may have a harmful impact on the environment.
  • 3)Promote the conservation of energy and resources, and the reduction of CO? emissions and waste materials.
  • 4)Promote appropriate management of water resources.
  • 5)Actively work to recycle precious metals.
Fair business
  • 1)Comply with laws and ordinances to maintain anti-monopoly laws and other fair competition rules, and compete fairly and freely.
  • 2)For gifts of money and goods, business entertainment, donations and political contributions, behave appropriately and comply with laws, ordinances and in-house rules.
  • 3)Do not commit bribery, corruption, extortion or embezzlement.
  • 4)For the import and export of goods and technologies, comply with international treaties, laws, ordinances and in-house rules and follow the appropriate and necessary procedures.
  • 5)Do not use a dominant position to engage in such behavior as unilaterally changing the terms of business or forcing a purchase.
  • 6)Respect intellectual property rights and do not infringe on them.
  • 7)Have absolutely no dealings with anyone with connections to antisocial groups or armed groups.
  • 8)Contribute to establishing a relationship of mutual cooperation and trust with other businesses.
  • 9)Along with following company rules regarding trade secrets, and controlling and protecting them, do not leak or disclose trade secrets to others or use without permission.
  • 10)Do not behave in any way that is problematic in terms of business ethics, or act or conduct yourself individually in opposition to the profits of the company.
  • 11)Appropriately control company assets (information, products, merchandise, equipment, machinery, consumables, intellectual property, tangible and intangible assets such as the brand) and do not use these assets illegally or unfairly.
  • 12)Do not conduct insider trading based on nonpublic information acquired through the course of business.
  • 13)Implement a whistleblowing system to help prevent compliance violations and protect whistleblowers against disadvantage.
  • 1)Comply with all laws and ordinances applicable to products, merchandise and services.
  • 2)Do not violate laws and ordinances such as competition laws or those related to labeling.
  • 3)Protect the personal information obtained from customers, business partners, employees and others.
  • 4)In advertisements and other publicity, create labeling based on a substantial and objective foundation; do not engage in false or misleading advertising.
  • 5)Ensure product safety and product quality.
  • 6)Provide information related to the correct methods of use, cautions in use and application, and information related to such features as the functions and strengths of products, merchandise and services.
  • 7)Along with disclosing business information and increasing the transparency of management, achieve accountability for the company.
  • 8)Undertake honest sales and service activities.
  • 9)Do not make sales with excessive premiums or use deceptive sales methods.
  • 10)In the event that a quality problem that can harm the company's reputation arises, respond appropriately.
  • 11)For enquiries and complaints from the customer, follow in-house rules and guidelines to deal with the situation, give appropriate feedback and prevent recurrence of the problem.
  • 12)Actively work to reduce material use to a minimum, make use of reclaimed materials and develop products, merchandise and services that save energy.
participation and
Provide support for activities contributing to society through such work as academic research, education, environmental protection, cultural and artistic activities, and local community service, and work to foster harmony and co-exist with local communities.

Established: November 1, 2008
Revised: October 1, 2016