Personal Information Contact Desk

Please confirm the following "Important details regarding inquiries" and press the "Agree and Continue" button to proceed.

  1. Reply emails from TANAKA Precious Metals are sent addressed personally to each customer with the express purpose of answering their inquiry.
  2. Please refrain from using a part or the whole of the reply email for any other purposes.
  3. All companies in charge will take responsibility to control any personal information provided by customers, which will be used for the express purpose of replying to their inquiry. Personal information will not be used for any other purposes or released to third parties (excluding the joint use by appropriate departments of TANAKA Precious Metals companies).
  4. Providing personal information is voluntary. However, please be aware in advance that if no personal information is provided we may be unable to suitably answer some questions.
  5. Handling of personal information provided by customers may be entrusted to a third party within the scope of its purpose of use.In this case, the third party entrusted with this information will be selected after thorough consideration, with necessary and appropriate supervision contractually guaranteed.
  6. In the case of weekends, public holidays, company holidays and the like, as well as depending on the details of the inquiry, a reply may take a number of days.
  7. Using this page and sending a message to TANAKA Precious Metals is seen as consent to the conditions of use. Please read the Privacy Policy for more information regarding the use of personal information.